Author name: Josías De La Espada

Josías De La Espada is CEO of Pirsonal. For more than a decade, Josías has guided marketing, CX, sales, HR, and product teams worldwide in using personalized video to cut through noise, prove ROI, and engage audiences at scale. With a background in advertising and innovation, he is recognized as an early pioneer in personalized video marketing—valued by clients for his strategic insights, responsiveness, and hands-on support that make complex campaigns succeed.

Drive Engagement with Personalized Video Software for Enterprises: Pirsonal’s ISO 27001 Certification Guarantees Security

Update (2026): Pirsonal has maintained ISO/IEC 27001 certification since 2023 and has now updated its certification to align with the latest revision of the standard in Europe. This page has been updated to reflect our current security posture and ongoing compliance approach. In an increasingly competitive business landscape, engaging with audiences and standing out from […]

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This is What’s Missing In Your Customer Engagement Strategy

The majority of businesses (89%) try to compete based on customer experience (Gartner). However, in my experience, many are missing a critical aspect of successful customer engagement strategies. Personalization is the missing key to enhancing customer engagement in your business. By tailoring experiences, content, and recommendations to individual customers, you can foster deeper connections, drive

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The Only 3 Video Editing Tools You Need To Make Personalized Videos For Customers

To make personalized videos for customers, you often need two types of video editing tools. One tool is for editing videos after they have been recorded or designed, allowing users to improve the quality of the footage. The other tool is used to personalize videos automatically on a large scale and in the cloud.Hence, creative

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Why Choosing A Personalized Video Software With ISO 27001 Certification Is Critical to the Success Of Your Organization

Choosing secure personalized video software with ISO 27001 certification ensures data security, customer trust, streamlined processes, and a competitive advantage for organizations. Organizations consider two perspectives when choosing a personalized video vendor: People want brands to provide secure and personalized communications. Leadership, Legal, and Compliance teams understand that there is a lot at stake. Hence,

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5 Detailed Best Practices for Unleashing Customer Engagement and Business Performance

Welcome to a world where customer engagement is the key to unlocking remarkable business performance. To achieve remarkable business performance, you need to keep customer engagement at the core of every action. Here is how: Understanding customer. Personalizing the customer experience. Leveraging technology to engage with clients across the journey. Building strong customer relationships. Measuring

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14 Effective Customer Engagement Tactics for B2B and B2C Businesses

Customer engagement plays a crucial role in the success of any business. It is the process of building a solid connection and fostering meaningful interactions with customers. When you deliver a positive experience to customers through different touchpoints, you increase customer engagement over time. There are many tactics brands can execute to achieve this. For

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The Importance of Customer Engagement for Businesses That Want to Grow

Customer engagement plays a pivotal role in the growth of businesses. Customer engagement is important as it can create loyalty, improve satisfaction, and increase revenue. No business can say no to these benefits. Engaging with customers goes beyond simply attracting new customers. It encompasses the ongoing interaction, involvement, and satisfaction of existing customers. In this

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7 Challenges Marketing Managers Face When Working with Personalized Video Marketing for the First Time

Marketing managers are constantly seeking innovative strategies to captivate their target audience, drive engagement and achieve business growth. Personalized video marketing has emerged as a powerful tool to engage customers on a deeper level across the customer journey. However, implementing personalized video marketing for the first time can present unique challenges for marketing managers. Some

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Is Content Marketing Still A Priority For B2B Marketing Managers?

Content marketing has been one of the key strategies B2B marketers have used to attract and educate customers over the last few years. It has worked incredibly well for many. At Pirsonal, for instance, it has been one of our key marketing strategies, even with our limited footprint when compared to some of our competitors.

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