Legal Center

Security, privacy, and compliance are built into every layer of Pirsonal. This Legal Center provides full transparency into how we protect your data, operate our platform, and meet global regulatory standards.

GDPR Compliant

ISO 27001 Certified

Secure Data Infrastructure

Enterprise-Ready Controls

Legal Docs

Pirsonal is designed to meet the security, privacy, and compliance expectations of modern organizations. We implement industry-standard controls, continuous monitoring, and strict data governance practices to ensure the confidentiality, integrity, and availability of your data. This page provides access to our legal framework, data processing terms, and security policies.

Simple Agreements, Built for Real Work

Pirsonal agreements are structured to keep things simple and flexible.
Customers sign a Service Order Form (SOF), which defines the scope, pricing, and timeline of the engagement.

The SOF incorporates our Master Service Agreement (MSA), Data Processing Addendum (DPA), and other legal documents available in this Legal Center.

Core Legal

Legal Notice

Review the terms governing access to Pirsonal’s website and services, including user responsibilities, acceptable use, liability limitations, and applicable jurisdiction.

Service Level Agreement (SLA)

Explore Pirsonal’s service commitments, including uptime guarantees, support response times, maintenance, and performance expectations.

Master Service Agreement (MSA)

Read Pirsonal’s Master Service Agreement (MSA) to understand how our personalized video platform, services, data protection, and legal terms are structured.

Professional Services Agreement

Access Pirsonal’s terms for consulting, implementation, fees, confidentiality, and data protection for personalized video execution services.

Data Protection

Data Processing Addendum (DPA)

Understand how Pirsonal processes personal data on behalf of customers, including GDPR obligations, roles, and safeguards for secure data handling.

International Data Transfers & Data Residency

Review how Pirsonal handles cross-border data transfers, including SCCs, data residency configurations, and GDPR-aligned safeguards.

Transfer Impact Assessment (TIA)

Understand how Pirsonal evaluates EU to US data transfers under GDPR, including safeguards and legal considerations.

Privacy Policy

Learn how Pirsonal collects, uses, and protects personal data in compliance with GDPR, including your rights, data usage, and security practices.

Standard Contractual Clauses (SCCs)

Access Pirsonal’s Standard Contractual Clauses (EU 2021/914) for secure international data transfers. Includes Module 2, annexes, and supplementary safeguards aligned with GDPR and Schrems II.

Publicity Opt-Out Request

Request to remove your company name, logo, or brand from Pirsonal’s website or client list. Submit your publicity opt-out request quickly and securely.

Security

ISO 27001 Certification

Review Pirsonal’s ISO 27001 certification and our commitment to internationally recognized information security standards.

Information Security System Policy

Gain insight into Pirsonal’s Information Security Management System (ISMS), including risk management, internal controls, and security practices.

Security Overview

Learn how Pirsonal protects data through ISO 27001–aligned security practices, including access control, encryption, infrastructure, and secure delivery of personalized content.

Transparency

GDPR Subprocessor Information

Explore our list of approved subprocessors and how third-party providers support our services while maintaining strict data protection standards.

Data Flow

Learn how Pirsonal processes data through a structured pipeline.

Questions or Requests?

Our team can provide additional documentation, answer security questionnaires, or support your compliance requirements.