This page offers details regarding the Sub-processors authorized to handle Personal Information in connection with Pirsonal’s Services. These are third-party companies that we may share part of your data with to help us provide our service to you, the Client. These companies help us do things like billing, databases, and marketing.
What is a Subprocessor?
Subprocessors are third-party service providers that process personal data on behalf of Pirsonal in order to deliver specific components of the platform.
Subprocessor selection and oversight
Pirsonal evaluates subprocessors based on security, reliability, and compliance criteria.
- Security and compliance review before onboarding
- Contractual data protection obligations
- Ongoing monitoring and evaluation
- Alignment with GDPR requirements
It’s important to consider that Enterprise customers may have tailored settings designed to meet their unique needs or specific contractual agreements. Please contact us for more information.
Current subprocessors
| ENTITY NAME | DATA REQUIREMENT | LOCATION | COMMERCIAL SITE | PIRSONAL PLATFORM (Customer-Facing) |
|---|---|---|---|---|
| Freshworks | Customer Support Service | United States | Commercial Site | User Dashboard |
| ActiveCampaign | Email Marketing, CRM | United States | Commercial Site | User Dashboard |
| Helpier | Customer Support Service | United States | Commercial Site | User Dashboard |
| Maximise | Marketing | United States | Commercial Site | |
| Gozen | Marketing | United States | ||
| 3veta | Marketing | United States | ||
| Frogged | Marketing | United States | User Dashboard | |
| Growsurf | Marketing | United States | User Dashboard | |
| Wootric | Marketing, Analytics | United States | User Dashboard | |
| Fullstory | Analytics | United States | User Dashboard | |
| Mixpanel | Analytics | United States | User Dashboard, API | |
| Stripe | Payment Service | United States | Commercial Site | User Dashboard |
| Wise | Payment Service | United States | ||
| Sleekplan | Feedback Tool | United States | User Dashboard | |
| Project.co | Project Management | United States, European Union | ||
| Cloudflare | Content Delivery Network (CDN) | Global | DNS management | |
| Bunny | Content Delivery Network (CDN) | Global | Commmercial Site | Media Assets |
| Amazon Web Services | Data Storage Service | United States, European Union, Custom | Media Assets | |
| Microsoft Azure | Data Storage Service | United States, European Union | Media Assets | |
| Owned Networks | Data Storage Service | United States, United Kingdom | Commercial Site | Pirsonal Engine, Media Assets, User Dashboard, Pirsonal Player, Pirsonal Pages, API |
Infrastructure and location
The involvement and location of subprocessors depend on the infrastructure configuration selected by the customer.
- EU deployments → EU infrastructure
- US deployments → US infrastructure
- Hybrid setups possible
Safeguards applied to subprocessors
Pirsonal ensures that all subprocessors are subject to appropriate data protection safeguards.
- Data processing agreements
- Security requirements aligned with ISO 27001
- Confidentiality obligations
- Access restrictions
- Compliance with applicable transfer mechanisms (e.g., SCCs where required)
Onward data transfers
Where subprocessors are located outside the European Economic Area (EEA), Pirsonal ensures that appropriate transfer mechanisms and safeguards are applied in accordance with applicable data protection laws.
Updates to subprocessors
Pirsonal may update its list of subprocessors from time to time.
- Customers may request additional information
- Notifications where required by contract