Customer Journey Strategy 2026: A Practical Guide to Closing Onboarding, Engagement, and Retention Gaps

Over the past year, I’ve noticed a pattern across industries like SaaS, financial services, real estate, and professional services. Marketing teams are strong at getting new leads in the door. [...]

Salary Isn’t Enough: Why Employee Benefits Communication Drives Retention

Every year, HR leaders invest millions into benefits programs. Health coverage. Retirement plans. Wellness stipends. Discounts. Career development opportunities. Yet when you ask employees what [...]

Why Your Personalized Video Email Campaign Isn’t Converting (And What to Do Next)

Most of the teams we work with are already stretched thin. Some won’t even look at their personalized video analytics. Others pay close attention—not because they love dashboards, but because [...]

What Is an Automated Impact Report Video? Definition, Benefits & FAQs

Static PDFs and lengthy reports aren’t cutting it anymore. Your audience expects engaging, relevant, and personalized stories—not endless pages of dry data. This shift is why automated impact [...]

76% Engagement: How a B2B2C Brand Used Personalized Video to Drive Member Loyalty and Shares

A sustainability-focused B2B2C brand needed a better way to show its members the value they created together over the past year. Their yearly impact report—normally shared as a PDF—wasn’t driving [...]

Automated Impact Reports: From Excel to Share‑Ready Video

When it comes to impact reports, static PDFs don’t spark action. Personalized videos do. Imagine turning a dusty spreadsheet into 10,000 short, on‑brand videos your members can’t wait to share on [...]

How to Launch Your First Large-Scale Personalized Video Project Fast and Safely

Key takeaway: The tech to personalize 10k–50k videos already exists. What usually stalls a first-time rollout is people bandwidth—aligning creative, data, voice, compliance, and analytics. [...]

Maximize ROI with Personalized Video: Analytics, Metrics & Strategies

Your audience is overwhelmed. Simply creating engaging content isn’t enough. You need to prove the value of your efforts, especially when it comes to innovative marketing strategies like [...]

How Small Teams Use Personalized Video for Customer Onboarding

You’ve got more users. Less time. More pressure. For lean teams, onboarding isn’t just a task—it’s a make-or-break moment. Customers want clarity. Your team wants efficiency. Your business needs [...]

Personalized Video Software for Small Teams: What to Look for (and What to Avoid)

You’ve got a smart team. A powerful message. And a campaign idea that could really move the needle. But every video personalization tool you try feels like it was built for someone else. You [...]