Reaction | The Pirsonal Blog

Are you tired of generic marketing videos that fall flat? It’s time to revolutionize your video marketing strategy with personalized video content. Tailoring videos to individual viewers [...]

This session covers how personalized video marketing can help you enhance customer experience and boost engagement for B2B and B2C marketing leaders. Instead of just relying on email, exploring [...]

Forrester’s latest CX Index report paints a bleak picture. US consumer satisfaction with customer experiences has plummeted to a new low for the third consecutive year, signaling a crisis [...]

Personalized video is an effective way to engage audiences, simplify complex information through tailored storytelling, and achieve better results than other content types. However, with the [...]

Many people struggle with different types of disabilities, including vision problems, color blindness, and hearing impairments.  This is why making video content accessible to everyone, including [...]

Imagine entering a bookstore and being bombarded with endless rows of generic fiction. No personalized recommendations, no curated lists based on your reading history. Just a sea of uniformity, [...]

Imagine a bustling marketplace, overflowing with products and services vying for attention. How do you stand out? The answer lies in a powerful duo—the Voice of the Customer (VOC) and the Voice [...]

Today’s marketing and customer experience (CX) landscape is a battlefield. You craft compelling campaigns, personalize emails, and target the right contact list. Yet, a nagging question [...]

There are economic ups and downs, and customers have high expectations. It’s not enough to just get new customers anymore. The key to long-term growth is to build a loyal customer base. [...]

Imagine you’re Amelia, a seasoned marketing leader at a prominent insurance company in the UK. Competition is fierce, and customer acquisition costs are rising. Engagement with traditional [...]

Marketing leaders often encounter a great deal of information overload. Similarly, customers struggle to determine if a product or service is suitable. With short attention spans and fierce [...]

Marketing leaders today face a double-edged sword. On one hand, content creation is now easier thanks to AI tools for creating videos, emails, and articles, as well as marketing automation [...]

In today’s subscription-driven economy, from insurance plans to fitness apps, customer churn—the rate at which customers cancel their subscriptions—is the silent killer of growth. Studies [...]

Unhappy employees are bad news for any organization. To keep employees satisfied and encourage them to stay and attack their peers, it’s crucial to communicate benefit and compensation [...]

The customer journey, a critical aspect of marketing, encompasses the stages a consumer passes through before purchasing. From initial awareness to post-purchase satisfaction, every step presents [...]