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Imagine a bustling marketplace, overflowing with products and services vying for attention. How do you stand out? The answer lies in a powerful duo—the Voice of the Customer (VOC) and the Voice [...]

In the world of HR communications, fostering employee engagement and retaining valuable talent are top priorities. Based on conversations with our clients, I see that employees struggle to [...]

Communicating benefits to employees can be difficult. Everyone is aware of direct payments because it is straightforward. But most organizations find it hard to successfully share and explain [...]