Unlocking the Power of People: Why VOC and VOE Matter for Engagement in a Crowded Market
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Unlocking the Power of People: Why VOC and VOE Matter for Engagement in a Crowded Market

Imagine a bustling marketplace, overflowing with products and services vying for attention. How do you stand out? The answer lies in a powerful duo—the Voice of the Customer (VOC) and the Voice [...]

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 The Engagement Enigma: Reaching Customers Who Ditch Your Emails With Video And Personalization
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The Engagement Enigma: Reaching Customers Who Ditch Your Emails With Video And Personalization

Today’s marketing and customer experience (CX) landscape is a battlefield. You craft compelling campaigns, personalize emails, and target the right contact list. Yet, a nagging question [...]

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